About Us
Shriyan Vision India Pvt Ltd, under the brand DocZee, is at the forefront of transforming public services through innovative technology solutions. Our mission is to empower communities by providing accessible, efficient, and tech-driven public service offerings. Learn more about us at www.doczee.in.
Position Overview
We are looking for a detail-oriented and organized Documentation Officer to join our growing team. In this role, you will play a key part in managing and maintaining the documentation of our public service solutions, ensuring accuracy, consistency, and accessibility of all related materials. Your contributions will be essential in supporting our business operations, improving client communications, and streamlining internal processes.
Key Responsibilities
- Document Management: Create, organize, and maintain comprehensive documentation for all public service solutions, including user manuals, product descriptions, and service guidelines.
- Content Creation: Develop clear, concise, and accurate documentation for various stakeholders, including clients, team members, and partners, ensuring ease of understanding and accessibility.
- Quality Control: Review and proofread documentation to ensure accuracy, consistency, and alignment with company standards and branding.
- Collaboration: Work closely with cross-functional teams (including product development, sales, and marketing) to gather the necessary information and produce relevant documentation.
- Process Improvement: Continuously evaluate and suggest improvements to the documentation process to increase efficiency, reduce redundancies, and enhance overall document quality.
- Support and Training: Assist in preparing training materials and resources for internal teams and clients to ensure smooth implementation and usage of our solutions.
- Compliance: Ensure all documentation complies with legal, regulatory, and company-specific requirements.
- Client Communication: Provide documentation support to clients, addressing any queries related to service manuals, reports, or other documentation.
Qualifications
- Experience: Previous experience in documentation, technical writing, or a related role is preferred but not mandatory. Freshers with a strong attention to detail and a passion for writing are encouraged to apply.
- Skills: Excellent writing, editing, and proofreading skills. Strong command of grammar and syntax.
- Organizational Ability: Strong organizational and time management skills with the ability to manage multiple documentation projects simultaneously.
- Technical Proficiency: Basic familiarity with documentation tools (such as MS Word, Google Docs, or documentation management software) and the ability to learn new tools quickly.
- Communication: Ability to communicate effectively with both technical and non-technical teams and stakeholders.
- Attention to Detail: A keen eye for detail and a focus on producing high-quality documentation that is clear, accurate, and user-friendly.
- Adaptability: Ability to adapt to changing priorities and work in a dynamic and fast-paced environment.
- Willingness to Learn: Eagerness to stay updated with industry best practices in documentation and public service solutions.
What We Offer
- An opportunity to contribute to impactful public service solutions and make a tangible difference in communities.
- Career growth and development in a supportive, forward-thinking environment.
- A collaborative workplace that encourages learning, innovation, and personal growth.
- Competitive compensation and benefits with performance-based incentives.
- Flexibility and a positive work culture that values work-life balance.
Join us at DocZee and be part of our mission to revolutionize public services through efficient, accessible, and community-centric technology solutions.